Privacy Policy

General

Code-Q Ltd is committed to protecting and respecting your privacy. To give you the best possible service, we may need to collect and process certain personal data about you.

This privacy policy contains information about what personal data we collect, what are the key principles of processing the data and what rights you have relating to your personal data.

Code-Q Ltd processes your personal data in compliance with this privacy policy and applicable laws. Our Privacy Policy will be updated from time to time associated with development of our business operations, products, or changes in applicable laws.

By using our services and website or contacting us, you accept that we process your personal data according to this privacy policy. If you have any questions about your personal data and our policies, please send an e-mail to info@code-q.fi

About Us

Code-Q Ltd develops assistive software for disabled people. Code-Q Ltd is located in Finland, Europe and our registered head office is: Code-Q Oy, Kirkkokatu 17 A 33, 90100 OULU, Finland.

For what purpose is personal data collected and used?

We collect, store, and process your personal data only for predefined purposes. The main purposes for processing personal data are:

  • development of our products and business
  • fulfilling our contractual obligations
  • fulfilling legal obligations and responding to legal claims
  • customer communications and responding to contact requests
  • targeting our services to you

We never sell any of your personal data to anyone.

What data we collect about you?

Delivering Code-Q productsPossible delivery information like name, address, e-mail and phone number.
Licensing Code-Q productsLicense information contains following data anonymized id from your device, OS-version, and possible device information. License information also includes installation time, last usage time and a reference given by a reseller like order-id or other information related to an order.
Using Code-Q productsThe last online usage updates the license information (see above). Possible usage logs and other information are not shared with us automatically.
Visiting Code-Q websiteWhen visiting the Code-Q website with cookies enabled, we might collect your ip address and pages you visit. If you fill the contact Code-Q form, the fields are sent to Code-Q.
Attending Code-Q trainingWe record your name and e-mail address for online trainings.
Note that we do not collect or store any sensitive data about you. All data collected from products cannot be connected to individual user unless the user itself discloses this to us.

Used Services

We use following trusted third-party organizations, who handle your data on our behalf so that we can provide our services:
Google DriveDialoQ Talk backup and remote editing.
Google OAuthConnection to Google services in DialoQ products
Hetzner Online GmbHFor used online services for Code-Q products like speech servers.
SiteGroundCode-Q web-pages
DialoQ Talk’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.When delivering our products, we may also share your delivery information with delivery couriers.Our website provides links to other websites that we do not have control over. Our Privacy Policy only applies to our website.

Rights To Your Personal Data

Withdraw your consent
If we process personal data based on your consent, you can at any time withdraw your consent by notifying us by sending an email to the registry contact address.

Access to data
You have the right to have confirmed if we are processing your personal data and to know what data we have about you. In addition, you have right to some supplemental information described in the law about the processing activities.

Right to have errors corrected
You have the right to request that we correct any inaccurate or outdated personal data we have about you.

Right to object processing
You have the right to object processing of information if you feel we have made an incorrect assumption, based on the data that we hold about you.

Right to restrict processing
In certain situations you have the right to require that we restrict processing of your personal data. Please notice that in this situation we may not be able to serve you anymore.

Right to data portability
If we process your personal data based on your consent or fulfilling of a contract, you have the right to require transfer of the data you have provided to us to another services provider in a commonly used electronic format.

How we protect your data?

We protect your data with multiple layers of security, our website uses industry standard software protection and also connections from Code-Q products are secured using HTTPS.

Access to your personal data is restricted to employees who need it, and that all staff who handle this data are fully trained and kept up-to-date on our security and privacy practices. Our employees are notified and reminded about the importance we place on privacy, and what they can do to ensure your information is protected.

How can I use my rights?

You can execute and use your rights by contacting us by sending an email to the registry contact address.
Contact:Tapio Koivuniemi, CEO
E-mail:info@code-q.fi
Address:Kirkkokatu 17 A 33, 90100 Oulu, Finland
Phone:+358 44 971 2098
This Privacy Policy was updated on 17th July 2024

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